Terms & conditions
Terms of Service
OVERVIEW
This website is operated by Bouwage. Throughout the site, the terms “we,” “us,” and “our” refer to Bouwage. Bouwage offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – DELIVERY POLICY
We aim to deliver all orders within 7 business days from the date of purchase. Delays may occur due to unforeseen circumstances, but we strive to meet our stated delivery timelines. If you have any issues with your delivery, please contact our support team.
SECTION 3 – REFUND AND REPLACEMENT POLICY
- We do not accept order cancellations once an order has been placed.
- Customers are eligible for a replacement or refund within 15 days of receiving their order.
- Refunds or replacements are only available for products that are defective, damaged, or incorrect.
- After 15 days from the date of delivery, no refunds or replacements will be processed.
- To request a refund or replacement, customers must provide proof of purchase and details of the issue with the product.
SECTION 4 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.